S5 Tourism And Hospitality Studies Practice Paper: Visitor Arrivals And Tourism Receipts, Sustainable Tourism And Carrying Capacity, Hotel Occupancy And RevPAR, Airline Time Zones And Fares, Package Pricing And Mark-up, Event Budgeting And Service Quality (100 Marks)

S5 Tourism and Hospitality Studies Practice Paper: visitor arrivals and tourism receipts, sustainable tourism and carrying capacity, hotel occupancy and RevPAR, airline time zones and fares, package pricing and mark-up, event budgeting and service quality (100 marks)

2026-11-15

Tourism and Hospitality – S5

S5 Tourism and Hospitality paper: 24 questions, 100 marks, 60 minutes on visitor arrivals, tourism receipts, carrying capacity, hotel occupancy, air fares and event budgeting.

Paper details　S5 Tourism and Hospitality practice paper: 24 questions with answers on visitor arrivals, tourism receipts, carrying capacity, hotel occupancy, air fares and event budgeting.

Section A Tourism overview and visitor data

Study the data below and answer the questions. Give percentages to the nearest whole number or one decimal place.

#	Question	Answer and marking notes
1	Last year Hong Kong received 46,000,000 visitor arrivals. This year the figure rose by 8%. Find the number of arrivals this year.	Answer: 49,680,000 arrivals, that is 4,968 million.
2	Of this year arrivals, 45% stayed overnight and the rest were same-day visitors. Find the number of overnight and same-day visitors.	Answer: overnight 22,356,000 (2235.6 million); same-day 27,324,000 (2732.4 million).
3	Each overnight visitor spent HK$6,800 on average. Find the tourism receipts from overnight visitors and express the answer in hundred million dollars.	Answer: HK$152,020,800,000, that is 1520.2 hundred million dollars.
4	Each same-day visitor spent HK$1,100 on average. Find total tourism receipts in hundred million dollars and the percentage contributed by overnight visitors.	Answer: total HK$182,077,200,000 (1820.8 hundred million dollars); overnight visitors contributed 83.5%.

Section B Sustainable tourism and carrying capacity

A outlying island has a daily carrying capacity of 2,400 visitors. Answer the questions on tourism impacts.

#	Question	Answer and marking notes
5	In peak season the island receives 3,000 visitors per day. Find the excess over capacity in visitors and as a percentage of capacity.	Answer: 600 visitors above capacity, that is 25% over capacity.
6	To bring peak-season arrivals back to capacity, how many visitors must be reduced, and what percentage of current arrivals does that reduction represent?	Answer: reduce by 600, which is 20% of current arrivals.
7	The government plans to divert 40% of visitors to another site with a daily capacity of 1,000. Find the number diverted and state whether the site is overloaded.	Answer: 1200 diverted, exceeding that site capacity by 200 (20% over capacity).
8	After diversion the original site still receives 1,800. Find the utilisation rate of each site (arrivals divided by capacity) and state which one needs immediate management.	Answer: original site 75%; diversion site 120%. The diversion site is overloaded and needs immediate management.

Section C Accommodation: occupancy and revenue

A hotel has 320 rooms and the month has 30 days. Calculate the operating indicators below.

#	Question	Answer and marking notes
9	The hotel sold 7,200 room nights in the month. Find the available room nights and the occupancy rate.	Answer: 9,600 available room nights, occupancy 75%.
10	Average room rate for the month was HK$880. Find total room revenue for the month.	Answer: HK$6,336,000.
11	Find the revenue per available room (RevPAR) for the month and show your working.	Answer: RevPAR = 6,336,000 / 9,600 = HK$660; also 880 x 75%.
12	Management plans to raise occupancy to 82% while cutting the average rate to HK$820. Find the new RevPAR and the percentage change from the old RevPAR.	Answer: new RevPAR = 820 x 82% = HK$672.4, up 1.88% from the old figure.

Section D Air transport and fares

Answer the questions on flight times and air fares. The destination time zone is two hours behind Hong Kong.

#	Question	Answer and marking notes
13	A flight departs Hong Kong at 09:40 Hong Kong time and flies for 3 hours 25 minutes. Find the arrival time in Hong Kong time and in local time.	Answer: 13:05 Hong Kong time; 11:05 local time.
14	The return flight leaves at 18:20 local time and flies for 3 hours 45 minutes. Find the arrival time in Hong Kong and state whether it is the next day.	Answer: 18:20 local equals 20:20 Hong Kong time, so arrival is 24:05 the next day.
15	The net fare is HK$2,480, plus a fuel surcharge of HK$320, airport tax of HK$120 and a service fee of HK$80. Find the total fare payable.	Answer: 2,480 + 320 + 120 + 80 = HK$3,000.
16	The travel agency earns 4% commission on the total fare. Find the commission and the net amount the agency pays the airline.	Answer: commission HK$120; net to airline HK$2880.

Section E Travel agencies and package pricing

A travel agency designs a three-night package: return air ticket HK$2,880, hotel at HK$760 per night for three nights, and transfers HK$180.

#	Question	Answer and marking notes
17	Find the hotel cost and the total cost per package.	Answer: hotel 760 x 3 = HK$2,280; total cost HK$5,340.
18	The agency adds a 25% mark-up on total cost. Find the selling price per package.	Answer: 5,340 x 1.25 = HK$6,675.
19	During a promotion the price is cut by 8%. Find the new price, the gross profit per package and the net profit margin.	Answer: new price HK$6,141; gross profit HK$801; margin 13.04%.
20	The group has 24 travellers, all booking at the promotional price. Find total revenue and total gross profit.	Answer: revenue 24 x 6,141 = HK$147,384; gross profit HK$19,224.

Section F Event management and service quality

A tourism promotion event has a budget of HK$480,000, expected attendance of 8,000 and a ticket price of HK$120.

#	Question	Answer and marking notes
21	The budget allocates 35% to venue, 20% to promotion and 30% to manpower. The rest buys equipment. Find the equipment budget.	Answer: 480,000 x (100% – 35% – 20% – 30%) = HK$72,000.
22	If attendance meets the forecast, find total ticket revenue and the surplus after covering the budget.	Answer: revenue HK$960,000; surplus HK$480,000.
23	Actual attendance was only 6,800. Find actual revenue, actual surplus and the attendance rate.	Answer: revenue HK$816,000; surplus HK$336,000; attendance rate 85%.
24	The event received 340 complaints, 40% of them about queueing. Find the number of queueing complaints, and the total number of complaints if that figure were halved.	Answer: 136 queueing complaints; halved to 68, giving 272 complaints in total.

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