Personal Data Collection Statement

TutorZone values and is committed to protecting your personal privacy. This statement is intended to inform you of how we collect, use, and protect your personal data in the process of providing tutor and student matching services.

1. What Personal Data Do We Collect?

To provide more accurate and efficient services, we may collect the following personal data:

• Student Data: Name, gender, age, contact address, phone number, email address, educational background, learning needs, subject interests, etc.
• Tutor Data: Name, gender, academic qualifications, professional background, teaching experience, contact information, tutor photo, etc.
• Service Usage Information: Communication records between students and tutors, appointment records, payment information, etc.

2. Purposes of Personal Data Use

The personal data we collect will be used solely for the following purposes:

• To match students with tutors based on their needs.
• To provide and manage tutor and student services on our platform.
• To process payments, billing, and refunds related to you.
• To provide updates, notifications, and customer support related to the service.
• To improve the quality of our services and platform features.
• To fulfill our legal obligations.

3. Data Storage and Protection

We will securely store and protect your personal data by taking reasonable technical and managerial measures to prevent unauthorized access, disclosure, alteration, or destruction. Unless required by law, your personal data will not be disclosed to third parties without your consent.

4. Disclosure of Data

We may disclose your personal data in the following situations:

• Service Providers: If necessary, we may share your data with third-party service providers (such as payment processing companies, technical support, etc.) to help us provide services.
• Legal Requirements: If required by law or in emergency situations to protect the life, property, or safety of you or others, we may disclose your personal data in accordance with the law.

5. Your Rights

Under applicable privacy protection regulations, you have the right to:

• Access, update, modify, or delete your personal data.
• Restrict or object to certain processing of your personal data.
• Withdraw your consent for the use of your personal data at any time, without affecting other terms.

To exercise these rights, please contact us through the following methods:

Contact Information:

• Email: admin@TutorZone.com.hk
• Phone: 90613106

6. Updates to the Privacy Policy

We may periodically update this statement to reflect changes in our privacy protection measures or legal regulations. We will notify you of significant changes through our platform or other appropriate channels.

7. Contact Us

If you have any questions regarding this statement or would like to learn more about our privacy protection measures, please feel free to contact us:

Contact Information:

• Email: admin@TutorZone.com.hk
• Phone: 90613106