What can I do if the tutor is not a good fit for the student after the lesson?

To ensure teaching quality, TutorZone offers a ‘Satisfaction Guarantee Trial Lesson Program’:

• If you are not satisfied with the first trial lesson, you only need to pay 50% of the original price.
• If you continue with the lessons after the trial, the first lesson will be charged at the full price.
• If, within half a month, you feel the tutor is not suitable, you can notify a TutorZone staff member. You will only be required to pay for the hours of lessons already taken, and we will arrange a new tutor for you at no extra charge.
• If more than half a month has passed, we recommend discussing the situation directly with the tutor.