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小学英文书信与电邮写作 第三份：请求、投诉与道歉
小学英文书信与电邮写作 第三份：请求、投诉与道歉
练正式请求句式、投诉信的证据、道歉信三部分与邀请信必备资料，并分清两种结语。
练习重点 不识名的收件人用 Dear Sir or Madam 配 Yours faithfully；请求用 Could you please；投诉要给金额与日期；道歉写清问题、道歉与补救。
01 本卷资料（做完才看答案）
| 项目 | 内容 |
|---|---|
| 题数 | 10 |
| 建议时间 | 25 |
| 难度分布 | 基础 4 · 进阶 3 · 挑战 2 · 错题重练 1 |
| 对应章节 | 所属章节：小学英文：书信与电邮写作 |
| 适用年级 | 小四至小六 |
02 题目（10 题）
- 基础Make this request formal for an email to a shop: Can you tell me the price?
- 基础The letter opens Dear Mr Lee. Which closing matches?
- 基础What comes first in an English letter: the date or the greeting?
- 基础Read: I am writing to apply for the summer art course. What is the purpose?
- 进阶Which sentence gives real evidence in a complaint about a broken toy?
- 进阶A letter must state the total cost: 24 pupils, $180 each. What total should it print?
- 进阶An apology email should contain which three parts?
- 挑战Read: Dear Sam, We will hold a party. Best wishes, Tom. What key details are missing?
- 挑战Read: I would be grateful if you could send me the form. What is the tone?
- 错题重练Correct the answer: Q. Why is this letter wrong? Dear Sir or Madam … Yours sincerely, Amy. A. Because the date is missing.
03 答案与一句解说
| 题号 | 答案 | 一句解说 |
|---|---|---|
| 1 | Could you please tell me the price? | Can you 较口语，正式电邮用 Could you please 较有礼貌。 |
| 2 | Yours sincerely | 知道收件人姓名时用 Yours sincerely，完全不识名才用 Yours faithfully。 |
| 3 | the date comes first | 英文书信日期写在称谓之上，先写日期才写 Dear。 |
| 4 | to apply for a summer course | “I am writing to apply for…”一句直接点出申请目的。 |
| 5 | I paid $80 on 3 May and the receipt is attached. | 证据要具体：金额、日期、单据，对方才跟进得到。 |
| 6 | $4 320 | 24 位学生每人 180 元，180 乘 24 得 4 320 元。 |
| 7 | what went wrong, an apology and what you will do | 道歉信三部分：发生何事、道歉、补救行动，缺一就显得推卸。 |
| 8 | the date, the time and the place | 邀请信要清楚日期、时间、地点，收件人才能回复。 |
| 9 | a very polite formal request | “I would be grateful if…”属高礼貌程度，适用于向机构请求。 |
| 10 | Because an unnamed reader takes Yours faithfully | Dear Sir or Madam 属不知名收件人，结语必须配 Yours faithfully。 |
04 做完之后怎样跟进
- 对完答案，只重做错的那几题，并在错题旁写出错在哪一步（公式、单位还是抄错数）。
- 同一题隔两日再做一次；两次都对才可以移到下一份练习。
- 家长只需看答案栏与解说栏，不必逐题讲解。
本卷题目与答案由 TutorZone 团队原创编写，并非任何学校、出版社或考试局的试题；数值与答案均以程式核算。
